Privacy Policy

This Privacy Policy explains how Cazira.ai (“Cazira”, “we”, “us”) collects, uses, shares, and protects personal data when you use our websites and services (the “Service”).

We collect:

• Account information — name, email, and organisation details;
• Usage data — how you interact with the Service, and technical logs;
• Content — data and files you upload to your workspace;
• Billing information — processed by our payment provider, not stored by us;
• Cookies and similar technologies (see our Cookie Policy).

We use personal data to:

• provide, secure, maintain, and improve the Service;
• authenticate users and enforce tenant isolation;
• process billing and manage subscriptions;
• provide support and send service-related communications.

When you use AI features, relevant content is processed to generate results. Requests may be routed through our model gateway to AI providers who act as processors on our behalf.

We do not use your private Customer Data to train third-party foundation models without your instruction or consent.

We share personal data only with service providers and subprocessors that help us operate the Service, where required by law, or in connection with a business transfer. We do not sell your personal data.

We apply encryption in transit and at rest, row-level security for tenant isolation, access controls, and audit logging. No system is perfectly secure, but we work to protect your data using industry practices.

We retain personal data while your account is active and as needed to provide the Service or meet legal obligations. You can request deletion of your data, subject to any retention we are required to maintain.

Depending on your location, you may have rights to access, correct, delete, port, restrict, or object to the processing of your personal data. To exercise these rights, contact privacy@cazira.ai.

Your data may be processed in regions other than your own. Where required, we use appropriate safeguards for such transfers.

The Service is not directed to children and is not intended for use by anyone under the age required by law in their jurisdiction.

We may update this policy and will notify you of material changes. For privacy questions or requests, contact privacy@cazira.ai.